On Friday 12th of May the NHS and other organisations across the UK and Europe were hit by a massive virus attack that caused wide spread disruption to their computer systems. The virus was a type of ransomware that encrypted files and demanded payment before the files were released. This virus most likely spread through an email which had either an attachment or possibly a link to a compromised web site controlled by the hackers. That web site would have triggered a download when you clicked on it.
The authorities are expecting a second wave of attacks to happen on Monday 15th of May. It is essential that you and your staff are especially vigilant at this time.
IF you receive an email and you are unsure of its authenticity DO NOT OPEN IT – DELETE IT.
Please be very careful during Monday and the rest of the week and look carefully at any emails that you receive. Check that they are who they say they are from by clicking on the name that is displayed within the email to reveal the senders actual address. If you are not expecting an email with an attachment or link to a web site or it’s from an unknown source do not open it.
Many of the viruses are spread through ‘phishing’ emails.
All of our clients and partners will have anti-virus software, sometimes viruses can bypass this and get through so the onus is on the user to be vigilant.
If you are in doubt you can contact our help desk who will be happy to advise you.
If you have a good backup of your data then you can restore your files, however some of these viruses destroy the operating system and applications which can mean hours or even days of down time rebuilding your systems.
If you need any further help or information please don’t hesitate to call or email us for help or support.
Tel: 01277 280008
or contact us here.